Report a crime online or call us on 101 or 999 in an emergency

Family and friends support

Details of partner organisations that may be able to provide you with additional support if you are concerned about someone you care about.

This page contains the details of partner organisations that may be able to provide you with additional support if you are concerned about someone you care about.

These organisations are not all alternatives to the police and we would encourage you to report crimes directly to us online, by phoning 101 or 999 in an emergency. However, Crimestoppers listed below is available if you would like to report anonymously.


Crimestoppers is an independant charity, you can contact them anonymously about crime. They are not part of the police and if you contact them you will not be identified.

They are available 24/7 on 0800 555 111

Illegal online images

Are you concerned that someone you know may need help with illegal online image use? Stop it now provides information and support for users of illegal online images as well as friends and family, helping them to cope with difficult emotions and to change problematic behaviours.

The site can provide anonymous support for family and friends, support for professionals and self-help resources.

Get anonymous support from Stop it now

Rape and Sexual Abuse

Rape And Sexual Abuse Support Centre in Guildford provide support to male and female survivors of rape and sexual abuse. They can also provide support to friends, family or anyone who has concerns.

Their helpline is available Sunday to Friday 7.30pm-9.30pm 01483 546400 or Freephone 0800 0288 022.

Child Sexual Exploitation

CEOP (formerly the Child Exploitation and Online Protection centre) can provide advice and information for parents, carers and professionals about grooming, child sexual exploitation and sexual abuse.

The Thinkuknow website can provide advice for any concerns, as well as support tools such as ‘how to’ guides and videos.

Pace is the leading national charity working with parents and carers of sexually exploited children. Pace helps parents understand what is happening to their child as well as how to help their child exit an exploitive relationship. 

Pace national support team 0113 240 3040

View the pace website.

Domestic Abuse

Surrey Against Domestic Abuse provide support for men and women concerned about domestic abuse. They can also support family, friends or anyone who is worried someone they know may be in an abusive or controlling relationship.

yourSanctuary Surrey 24 hour helpline: 01483 776822

Missing People

Missing People are a registered charity that provide 24/7, free, confidential advice, support and options if you or someone you love goes missing.

They can listen, understand your situation and give practical information and advice around the issues you may be facing,

You can call or text Missing People on: 116 000

Victim Support

If you’ve been affected by crime, Victim Support are an independent charity who can give you the support you need to move forward. Services are free, confidential and available to anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened.

Call their support line weekdays 8pm to 8am or 24 hours at the weekend on 08 08 16 89 111, or request support online

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