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Police Staff jobs

Information for people interested in joining us in a police staff role.

Police Staff opportunities within Surrey Police:

Surrey Police are highly respected as one of the UK’s most innovative and forward thinking Forces. Key to that success is the sheer quality and professionalism of our police staff who work in all areas of our organisation.  Our Police Staff support the delivery of our operational policing model and are an integral part of our team. 

All of our police staff roles are advertised on this website. If the vacancy you are looking for is not currently listed, please go to our vacancies page to sign up for job alerts using ‘Police Staff’ as the vacancy type and you will receive an email when a job is posted for the criteria you have selected.

Examples of Police Staff roles

PCSOs
Police Community Support Officers provide a visible uniformed presence in the community, helping the police to tackle anti-social behaviour and offer reassurance to the public.

Forensics Investigations
Staff within Forensic Investigations use the latest scientific techniques and specialist technical skills to investigate crime and provide forensic evidence to support police investigations.

Contact Centre
Our Contact Centre team handle all emergency (999) calls as well as 101 non-emergency calls, emails online crime reports and also deal with social media sites such as Facebook and Twitter.  Contact Handlers create incident reports and compile and update crime reports from members of the public and Police Officers, conducting an initial investigation based upon the details provided.

People Services
People Services supports front-line policing by making the best use of our people resources, providing professional guidance and expertise on HR and Learning and Development matters.

Corporate Communications
Corporate Communications produce accessible and timely communications via a range of channels to support the Force’s strategic priorities.

Intelligence and Analysis
This team focuses on providing high quality, relevant and actionable research and analysis support to enable informed decision making and resource deployment to be made.

Finance and Services

This department is responsible for the preparation and control of the Force’s revenue and capital budgets and includes areas such as procurement, supplies and accounting.

Shared Business Service Centre
This team provides a single first point of contact for HR, ICT, payroll, invoicing and estates queries.

Information Communication Technology
ICT are responsible for maintaining our communications systems, applications and networks.

Designated Detention Officers (DDOs)
Detention Officers perform an essential role in the investigation of crime, ensuring that custody processes are beyond reproach. DDOs are responsible for all aspects of detainee care, including security, supervising exercises, facilitating legal visits and providing medication and other entitlements as required by legislation.

Specialist Crime
Specialist Crime utilises covert and overt investigation teams and specialists from Major Crime Team (MCT), Serious Organised Crime Unit (SOCU), Economic Crime Unit (ECU) and Cyber Crime Unit (CCU) to target and disrupt those involved with serious, complex and organised criminality. The command also provides Crime Support and Crime Review team to provide timely advice and guidance for investigations.

Job profiles

Maria O'Brien"When I was 5-years-old I saw a lady on the TV digging and I said to my mum I want to be an archaeologist. She was a bit surprised that I knew such a big word which put me off a bit.

"I did a literature degree at university and said to my career advisor I wanted to join the police. She asked what I was interested in and I said arts and photography. She came back and gave me a four-week placement in the Crime Scene Investigation team in Liverpool. Within hours I knew that’s where I belonged. While I was waiting for the right opportunity I spent two years as a restaurant manager for Pizza Hut.

"It’s a job that requires you to think differently about how people operate. If you’re going to a burglary for instance you need to understand why that house was targeted, how the burglar approached the property and enter the house. You think like a criminal without actually being one.

"The evidence you provide can support a case or rule out a theory which makes it a really exciting role."

“I previously worked in the travel industry, but wanted to change career and was attracted to the role of contact handler in Surrey Police’s contact centre as it was an opportunity to do something that matters.

I can make a real difference in this role, and can do something to help in people’s darkest moments. I’m never bored! One second I can be dealing with a relatively mundane call, and the next I’m picking up a 999 call so there’s definitely excitement. I regularly get the opportunity to use my life skills and the team’s really good too; I have colleagues I admire and trust.

"I joined the Corporate Communications department here five years ago on a temporary contract covering a maternity leave. I had no idea that I was pregnant with my first son at the time!

"Luckily for me, despite my own impending requirement for maternity leave, a permanent position became available and I now work across two teams, specialising in the delivery of our public information awareness campaigns.

"The organisation is a perfect fit for me, allowing me to work flexible hours and achieve the work/life balance that I need as a (now) mum of two. Opportunities for career progression have opened up for me, and I get a real buzz from the variety of projects I am involved in that all play their part in protecting our communities."

Jill Holland"I have been a nurse for many years and have worked for Surrey Police for 12 of those!

"I find the public sector really interesting due to the varied type of work I do from working with officers and staff and assessing and promoting occupational health. I love that I help to make a difference for individuals and the public that they serve, particularly in my local area.

"I really enjoy promoting physical and mental health and wellbeing for officers and staff and influencing their fitness thereby ensuring that they serve the public safely and professionally."

Nickie Adams"The Force Control Room (FCR) is a fast paced, often stressful place to work which is open 24/7. No two days are ever the same. Having worked in the FCR for over 14 years now I can safely say you will never be bored, but it does take a certain type of individual to be able to multi-task and work at high speed. 

The FCR is at the heart of the force, prioritising calls from the Contact Centre, from members of the public and ensuring officers are dispatched and kept updated at all times.  Apart from this we also deal with several spontaneous incidents that occur throughout the shift and many other admin tasks.

 

This role is not for the faint-hearted however it is an extremely rewarding job for the right individual."

"I studied public services at college and then worked at a leisure centre before deciding I needed more job security. The job is exciting and definitely keeps you on your toes. You walk in at the start of the shift and don’t know what you’re going to get. Balancing shift work and family life is easier than I thought it would be. The shift pattern is structured and planned well in advance so you can arrange your life around it."

"I’m a senior analyst in Surrey Police’s performance and analysis team. Day to day that means we identify the strategic risks and issues facing the force, working with our virtual data warehouse and using a tool called Tableau to visualise the information. We then make recommendations based on the data.

"We work with anyone in the force, although it tends to be more senior officers; as a team we do a lot a work that goes directly to the Chief Constable and Deputy Chief Constable.

"I fell into this role really. After my degree in criminology at Aberystwyth, and then a Masters at the University of Leicester, I sent out CVs to various police forces and decided on Surrey because of one person on the interview panel who was especially encouraging and made a real impact on me.

"Surrey Police is a good place to work, with opportunities to progress if that’s what you want. I started in 2013, and was promoted to senior analyst in 2015."

"Having a degree in History and a working background in media I joined Surrey Police in 2012 and never looked back. Since my first day I have been fortunate that the skills I held were recognised, developed and encouraged by my line management which ultimately led me to my current role as Data Protection Officer where my remit is to ensure the Force’s legal responsibilities are upheld.

"As the single point of contact regarding data protection matters I am involved in all areas of the Force so while often challenging, no two days are ever the same and you are constantly learning in an ever changing field where actions and decisions have real world connotations.

"While such an environment would not suit some, joining Surrey Police has been a fantastic opportunity and if you have the mind set and determination to achieve then there are real opportunities for progression in a professional and supportive environment."

“I spent 38 years in the RAF, from 1972 to 2010, as an aircraft technician. I had various jobs on leaving the RAF but I wanted something where I’d be working with the community, then I came across the PCSO role which was perfect. I’d be out in the fresh air, not tied to a desk and helping the public. I’ve been doing this role for three years now and I’m so glad I made the change. No two days are the same and I feel really useful in the community.

“I would definitely recommend this as a job to anyone my age. All I would say is that you do need to keep yourself in good physical condition. 

“The Force is very accommodating. I’m about to start a three day flexible working pattern as my daughter is about to have twins and this will enable my wife and I to help out.”

Diversity

We are a member of Stonewall’s Diversity Champions programme which promotes a good working environment for all existing and potential staff and helps ensure equal treatment for employees who are lesbian, gay or bisexual.

We have also formed a partnership with VERCIDA, the UK's largest diversity and inclusion focused careers site. All of our police staff vacancies are also listed on VERCIDA.

Vercida Logo

Diversity

We are a member of Stonewall’s Diversity Champions programme which promotes a good working environment for all existing and potential staff and helps ensure equal treatment for employees who are lesbian, gay or bisexual. We have also formed a partnership with VERCIDA, the UK's largest diversity and inclusion focused careers site. All of our police staff vacancies are also listed on VERCIDA.

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